Shipping Policy – Tranquil Bath Co.

At Tranquil Bath Co., we are committed to delivering your order with care, reliability, and transparency. Every shipment is carefully handled to ensure your products arrive safely and in excellent condition.

Shipping Coverage Area

We currently ship within the continental United States only. At this time, we do not offer international shipping or delivery to Alaska, Hawaii, or U.S. territories.

Order Confirmation

After placing your order, you will receive a confirmation email containing your purchase details. This confirms that your order has been successfully received and is being prepared for processing.

Order Processing Time

Most orders are processed within 3–5 business days. During this time, we verify inventory, inspect products for quality assurance, and prepare your order for shipment.

If an item is temporarily out of stock or custom-made, our support team will contact you with updated availability and estimated shipping timelines.

Shipment Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information and carrier details. This allows you to monitor your delivery status at any time.

Estimated Delivery Time

The estimated total delivery time is typically 7–12 business days from the date of purchase.

Delivery times may vary depending on the size and type of product:

• Standard shipments: 3–7 business days in transit
• Oversized or freight shipments: delivery times may vary depending on carrier scheduling and destination access

Shipping Carriers

We work with trusted national carriers including:

• UPS
• FedEx
• USPS
• Certified freight carriers for oversized deliveries

For large or heavy items, curbside freight delivery is included. Please ensure there is adequate access for delivery vehicles at your location.

Shipping Delays & Exceptions

While we strive to meet all estimated delivery windows, delays may occasionally occur due to:

• Severe weather conditions
• Carrier delays
• Supply chain disruptions
• High shipping volume periods

If any unexpected delay affects your order, our team will keep you informed with updated delivery information as quickly as possible.

Damaged or Missing Shipments

If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery. We may request photos of the packaging and products to assist with a resolution.

Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact our support team:

Email: support@tranquilbathco.com

Thank you for choosing Tranquil Bath Co. We appreciate your trust and are dedicated to providing a smooth and dependable delivery experience.